My wife Linda and I sell books on Amazon. We ship out about 10-15 books per day. Most of our sales are straightforward.
Occasionally, we have to deal with the “20% crazy factor.” This refers to those customers who complain or send their book back and write things like, “No longer needed” or “There was writing on one page” or “I ordered the wrong textbook.” We (mostly) cheerfully refund their money. Without arguing. Without criticism.
But one customer was so incensed with her purchase (the book had some highlighting in it which we accurately described in its listing) that she wrote us an email that simply said, “WHAT IS WRONG WITH YOU?”
Now, we could have gone into a lot of detail as to what is wrong with us, what is biblically wrong with her, etc. But we didn’t. We simply refunded her money.
It did remind me of the great Tozer quote you see above. ‘Cause we are all broken. And there is a LOT that is wrong with us!
Interesting commercial. Why were these people skeptical? What changed their minds? How does this commercial appeal to everyone’s desire to “believe in something”?
1 In you, Lord, I have taken refuge;
let me never be put to shame.
2 In your righteousness, rescue me and deliver me;
turn your ear to me and save me.
3 Be my rock of refuge,
to which I can always go;
give the command to save me,
for you are my rock and my fortress.
4 Deliver me, my God, from the hand of the wicked,
from the grasp of those who are evil and cruel.
5 For you have been my hope, Sovereign Lord,
my confidence since my youth.
6 From birth I have relied on you;
you brought me forth from my mother’s womb.
I will ever praise you.
7 I have become a sign to many;
you are my strong refuge.
8 My mouth is filled with your praise,
declaring your splendor all day long.
9 Do not cast me away when I am old;
do not forsake me when my strength is gone.
10 For my enemies speak against me;
those who wait to kill me conspire together.
11 They say, “God has forsaken him;
pursue him and seize him,
for no one will rescue him.”
12 Do not be far from me, my God;
come quickly, God, to help me.
13 May my accusers perish in shame;
may those who want to harm me
be covered with scorn and disgrace.
14 As for me, I will always have hope;
I will praise you more and more.
15 My mouth will tell of your righteous deeds,
of your saving acts all day long—
though I know not how to relate them all.
16 I will come and proclaim your mighty acts, Sovereign Lord;
I will proclaim your righteous deeds, yours alone.
17 Since my youth, God, you have taught me,
and to this day I declare your marvelous deeds.
18 Even when I am old and gray,
do not forsake me, my God,
till I declare your power to the next generation,
your mighty acts to all who are to come.
19 Your righteousness, God, reaches to the heavens,
you who have done great things.
Who is like you, God?
20 Though you have made me see troubles,
many and bitter,
you will restore my life again;
from the depths of the earth
you will again bring me up.
21 You will increase my honor
and comfort me once more.
22 I will praise you with the harp
for your faithfulness, my God;
I will sing praise to you with the lyre,
Holy One of Israel.
23 My lips will shout for joy
when I sing praise to you—
I whom you have delivered.
24 My tongue will tell of your righteous acts
all day long,
for those who wanted to harm me
have been put to shame and confusion.